As we approach the mid year, ‘customer engagement’ has become one of the most important criteria for a successful business. If you fail to wow customers, you are falling behind the line. Most businesses tend to focus on gaining new customers and do not focus on customer retention strategies.

You’re a mining mechanic or fitter, you need a part for your boom assembly or carrier frame assembly, you need it now and it’s Sunday. Who do you call?

We live in a convoluted, interconnected world where ‘diversity,’ shaped by globalisation and technological advancement, forms the backbone of modern society. We see this come together as a winning formula for MASPRO.

As we look back at 2019, we scale the success we have achieved in the past year. Small wins have a transformational power and the combination of these small wins lead to larger and greater accomplishments. And that is exactly what happened at MASPRO.